HAMPSHIRE PHARMACEUTICALS LIMITED, “we”, or “us”) is committed to protecting your privacy. 

Our website Primarycarechemists.co.uk uses cookies and similar small bits of software to improve the performance and enhance the user experience of our website. 

We use cookies and similar technologies through our website, mobile application (TheVillagePharmacy App), our platform and associated online content. We use cookies to enable us to understand how you interact with our website, to improve our service, and also to report on trends.

Our Cookie Notice explains:

1.  what types of cookies and similar technologies are placed on your device when you visit our website, or use the web browser, mobile application or platform (together our “Services”); and
2. how we use cookies and similar technologies. 

Our Privacy Policy https://thevillagepharmacy.co.uk/privacy-policy provides you with further details about how we use your personal information, although please be aware that not all information which is captured through our use of cookies and similar technologies will identify you.

Cookies are small text files that are sent to or accessed from your web browser or your device’s memory.

A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or other identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our Services.

There are many functions of cookies. Cookies enable you to move around our website and use its features. Without these cookies, you may experience problems using our website. Cookies can also provide us with information about how you use our website. Cookies can be used to show you adverts that are relevant to you, based on your browsing habits, and used to personalise your user experience. For example, to personalise your experience, cookies can help us to remember your account details or username and preferences, analyse how well our website is performing or even allow us to recommend content we believe will be most relevant to you.

Certain cookies can collect personal information, other cookies used do not collect information that identifies you and will instead collect more general information such as how users arrive at and use our website or a user’s general location. 

Cookies may be either “persistent” or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by you before the expiry date). A session cookie will expire at the end of the user session, when the web browser is closed.

Other technologies (which we also call cookies), such as web beacons (also called pixel tags or clear gifs), tracking URLs or software development kits (“SDKs”) may also be used. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our service or opened an email that we have sent. Tracking URLs are custom generated links that help us understand where the traffic to our web pages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons.

Essential or strictly necessary cookies. Some cookies are essential for the operation of our website. For example, some cookies enable you to log into secure areas of our website or make use of our Services. These types of cookies also allow us to identify account holders and ensure they can access the relevant pages. If an account holder opts to disable these cookies, they will not be able to access all of the content.

Analytical or performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or services that we think will be of interest to you based on your usage of our website.

Functionality cookies.  We use functionality cookies to allow us to remember your preferences for your return visits to our website. 

Social Media Cookies. These cookies allow you to share what you have been doing on the website on social media, such as Facebook and X (formerly known as Twitter). These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose anonymously. We do not tell third parties who you are.

First-party cookies

First-party cookies are placed on your device directly by us. For example, we use first-party cookies to enable your log in to our Services, to record your cookie preferences, and to adapt our Services to your device settings.

Third-Party Cookies

Third-party cookies are likely to be analytical/performance cookies or targeting cookies. Advertisers, for example, sometimes use their own cookies to provide you with targeted advertising.

We also sometimes use third-party cookies, which are placed on your device by our partners and service providers. 

We also use third-party cookies to record your cookie preferences, and to adapt our Services to your device settings.

To deactivate the use of third-party advertising cookies, you may visit the settings or preferences page to manage the use of these types of cookies.

Session cookies

Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to adapt our Services to your device settings, and to enable your log in to our Services.

Persistent cookies

Persistent cookies have a longer lifespan and are not automatically deleted when you close your browser. These types of cookies are primarily to record your cookie preferences, to facilitate payments, and for analytical purposes.

What Cookies do we use (and other tracking technologies) for?

Like most providers of online services, we use cookies to provide you with our Services and to improve our Services, including to remember your preferences, or to recognise you when you use our Services. 

When you use our Services, some or all of the following types of cookies may be set on your device: 

Cookies we use

What do they do?

Google Analytics (DV; UULE; 1P_JAR; NID)

This cookie is used for general analytics tracking within the admin area of our Services. It expires at the end of the session.

When you first visit our website, you will see a cookie banner that allows you to choose which types of cookies you agree to use. Your preferences are remembered using a cookie that we place on your device.

We do not need your consent to use essential or strictly necessary cookies and our cookie banner does not provide an option to prevent these being used. You may be able to disable these cookies in your browser settings but, if you do, parts of our website may not work properly.

Other categories of cookies will only be used where you have indicated your consent by using the check boxes on our cookie banner.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Browser and devices controls

Some website browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each browser. 

You can check the specific steps in your particular browser’s help menu. You also may be able to reset device identifiers by activating the appropriate setting on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

Google Cookies

We use Google Analytics, which is a Google service that uses cookies and other data collection technologies to collect information about your use of our Services and in order to report website trends. Please see https://policies.google.com/privacy and for more information on Google Analytics, please see https://developers.google.com/analytics/resources/concepts/gaConceptsCookiesfor for additional information.

In addition to our cookie management tool, you can opt out of Google Analytics by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout

The changes you make to your cookie preferences may make browsing our Services a less satisfying experience. 

By not allowing cookies or deleting or disabling cookies, it may prevent you from accessing our website or result in a loss of functionality which degrades your experience of the website, as you may not be able to use its full potential, as some of the cookies help us to identify and resolve errors or display relevant content. In some cases, you may even find yourself unable to use all or part of our website. 

If you delete cookies on your device after you opted out, you will need to opt out again when you come back to our website.

If you have questions about this Cookie Notice, or we can assist you further, you can reach us at:  info@thevillagepharmacy.co.uk